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HOW TO SUBMIT A COMPLAINT
The customer may submit a complaint within 2 years from the date of purchase of the product.
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ONLINE FORM
To submit a complaint, complete the online form below.
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SHIPPING OF GOODS
The packed goods will be collected by the courier within 5 business days. The cost of transport is covered by the seller.
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APPLICATION PROCESS
The complaint will be considered no later than 14 days from the date of receipt of the notification. We will inform you about the decision electronically.