HOW TO SUBMIT A COMPLAINT
The customer may submit a complaint within 2 years from the date of purchase of the product.
ONLINE FORM
To submit a complaint, complete the online form below.
SHIPPING OF GOODS
The packed goods will be collected by the courier within 5 business days. The cost of transport is covered by the seller.
APPLICATION PROCESS
The complaint will be considered no later than 14 days from the date of receipt of the notification. We will inform you about the decision electronically.